Frequently Asked Questions
Respostas para as dúvidas mais comuns
What are CFDs?
Contracts for Difference (CFDs) are financial instruments that allow you to speculate on the price variation of assets (Forex, commodities, indices) without owning the underlying asset.
How do I open an account?
Click "Register" at the top of the page, fill in your details, accept the terms, verify your email and phone, and submit your identity documents. After KYC approval, your account will be active.
How much does it cost to open an account?
Account opening is free. There are no monthly maintenance fees. The minimum initial deposit varies by payment method and region. See our Costs & Charges page for more details. Costs & Charges for more details.
How long does KYC verification take?
Automated verification is typically fast; however, documents requiring manual review may take up to 24 business hours.
What documents do I need to submit?
Official photo ID document (front and back)
Which countries are accepted?
We accept clients from most countries, subject to KYC approval and sanctions screening. Restricted countries include the USA, North Korea, Iran, Syria, and others under international sanctions. See our Terms and Conditions for the complete list. Terms and Conditions for the complete list.
How do deposits and withdrawals work?
After KYC approval, you can deposit via bank transfer, cryptocurrencies, credit card, and other methods available in your region. Withdrawals are processed within 2 business days to the same method as the deposit.
What leverage is available?
The maximum available leverage varies by instrument and by jurisdiction. Leverage levels are displayed on the trading platform for each asset. Consult our Risk Disclosure before trading. Risk Disclosure before trading.
Is Thermo Markets regulated?
Thermo Markets is a company incorporated under the laws of the Republic of the Seychelles, in compliance with the legislação das Seychelles. We follow international compliance standards, including KYC/AML policies in accordance with FATF recommendations, data protection, and client fund segregation. The company is committed to operational transparency and investor protection.
How do I get in touch?
Email: suporte@thermomarkets.com — 📱 Messaging channels: available for verified clients via dashboard